Essential Insurance Coverages for Laundromat Owners: A Guide by Brooks Waterburn
Running a laundromat involves far more than keeping machines operational. From daily customer traffic and high-value equipment to employees, cash handling, and digital payments, laundromat owners face a unique set of business risks. The right laundromat insurance coverage can help protect your operation, your income, and the long-term value of your business.
At Brooks-Waterburn, we help laundromat owners secure tailored commercial insurance solutions designed specifically for the realities of self-service laundry businesses, so you’re prepared when the unexpected happens.

1. General Liability Insurance: The Foundation of Laundromat Protection
Why It Matters:
General liability insurance is a cornerstone of any laundromat insurance policy. It protects your business from claims involving customer injuries or property damage that occur on-site, common risks in high-traffic laundry facilities.
Real-World Example:
A customer slips on a damp floor near the washers and sustains an injury. Medical expenses and legal costs can add up quickly. General liability insurance helps cover these costs, reducing the financial strain on your business.
How Brooks Waterburn Helps:
We evaluate your store layout, operating hours, and customer volume to recommend liability limits that accurately reflect your exposure, no one-size-fits-all policies.

2. Property Insurance: Protecting Your Building and Equipment
Why It Matters:
Laundromats rely on expensive assets like commercial washers, dryers, boilers, and payment systems. Property insurance helps protect your building and equipment from losses caused by fire, severe weather, vandalism, or theft.
Real-World Example:
A fire breaks out in your back room and damages 10 machines. With the right property insurance, repairs and replacements are covered, allowing you to reopen faster and without out-of-pocket costs.
Brooks Waterburn’s Insight:
We factor in the age of your building, location-based risks (such as flood zones or high-theft areas), and the value of your equipment to craft coverage that’s thorough and reliable.
3. Business Interruption Insurance: Keeping Cash Flow Alive
Why It Matters:
When a covered loss forces your laundromat to close temporarily, business interruption insurance helps replace lost income and cover ongoing expenses like rent, utilities, and payroll.
Real-World Example:
After a storm causes flooding, your location must shut down for 6 weeks. Business interruption coverage steps in to cover your income losses, preventing the closure from becoming permanent.
Brooks Waterburn’s Benefit:
We help you calculate your average monthly revenue and fixed expenses to ensure your policy reflects your real business needs—not just a ballpark estimate.
4. Equipment Breakdown Insurance: Don’t Let One Machine Bring You Down
Why It's Needed:
Laundromats are heavily dependent on machinery. A mechanical breakdown of your largest washer or boiler system can mean major repair costs and lost revenue if customers go elsewhere.
Real-World Example:
Your water heating system fails unexpectedly. Equipment breakdown insurance covers not just the repairs, but also the loss of income during downtime.
Brooks Waterburn’s Advantage:
We evaluate your critical machinery and help you build a policy that ensures minimal downtime, fast repairs, and strong financial recovery.

5. Workers’ Compensation Insurance: Protecting Your Team and Your Business
Why It's Needed:
If you employ attendants, cleaners, or maintenance staff, you’re legally required to carry workers' compensation insurance. It covers medical treatment, lost wages, and disability benefits for work-related injuries.
Real-World Example:
An employee injures their wrist while lifting a heavy laundry basket. Workers’ comp covers treatment and partial wages, keeping you compliant and your employee protected.
Brooks Waterburn’s Support:
We align your policy with state requirements and payroll levels to ensure you're protected against lawsuits and government penalties.
6. Crime Insurance: Coverage for Internal and External Threats
Why It's Needed:
Beyond theft from break-ins, laundromats may face internal theft from employees or fraudulent activity involving customer transactions.
Brooks Waterburn’s Insight:
We recommend adding crime insurance to cover dishonest acts by employees or losses due to counterfeit bills, helping you mitigate financial loss and preserve customer trust.
7. Cyber Liability Insurance: Digital Protection for Modern Laundromats
Why It's Needed:
If your laundromat offers online bookings, accepts card payments, or stores customer information, cyber liability insurance is essential. A data breach could expose sensitive customer data, leading to lawsuits or regulatory fines.
Brooks Waterburn’s Perspective:
We help you assess your digital exposure and recommend affordable cyber insurance policies that protect your reputation and finances in the digital age.

Customized Solutions for Laundromats of All Sizes
At Brooks Waterburn, we don’t offer cookie-cutter policies. We offer solutions designed specifically for laundromat businesses. Whether you operate a 24/7 urban location or a small neighborhood spot, we take the time to understand your operations and the risks you face, then recommend a custom insurance package that fits your exact needs.
We go beyond policies, we become your partner in protection.
Start the Conversation with Brooks Waterburn
Insurance doesn’t have to be complicated. Brooks Waterburn provides clear guidance, customized coverage, and ongoing support, so you can focus on running your laundromat with confidence.
Contact Brooks Waterburn today to learn more about our laundromat insurance solutions and discover how tailored commercial insurance can help protect your business now and into the future.